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You are here: AmDoc Home › About AmDoc › Case Studies › Hosted Retrieval - Attorney Coding

Case Study: Hosted Retrieval - Attorney Coding

Project Hosted Retrieval for a Law Firm
Client's Goals
  1. Inexpensive, easy way to find documents in a large collection
  2. Making the document collection readily available to multiple offices for the firm, and for the client they were representing
  3. Produce documents to a government agency
Size / Type Project

42,000 pages - Litigation Support

Technical Issues

Client's office in Texas, firm offices in Washington, D.C. and Charlotte, NC; Delivered documents in iCONECT. AmDoc's client was very unfamiliar with imaging process, so time was spent getting them comfortable with imaging, and hosted retrieval systems.
Time Frame Six week production period
Six month hosting contract
Culture / Political Environment

Sophisticated users unfamiliar with imaging and hosted retrieval under deadline and production pressures. Some fear of unknown combined with true desire to do it "a better way."
Financial Issues Client budgetary restraints offset by need for faster, more global access to documents for improved effectiveness.
Challenges
  • Coordination between multiple offices.
  • New method of attorney document review.
Accomplishments
  • Delivering on-time / on-budget
  • Clients' goals were met· First litigation-based hosted retrieval project for client
  • Successful implementation of new batch printing system.
Best Part of Project AmDoc proving its dedication to customer service by purchasing batch printing module at no additional cost to client, and allowing multiple page printing with one button click.

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