| Project |
Email / E-doc conversion for Corporate Law Department |
| Client's Goals |
- Incorporate email and electronic documents into larger electronic repository currently maintained for scanned documents.
- Provide faster processing of emails and electronic documents.
- Reduce costs by automated conversion process vs printing and processing paper.
|
| Size / Type Project |
Pilot Project: 300,000 pages
On-Going Project: Infinite, multi-year conversion
|
| Technical Issues |
- Adapted third party software to fit client's needs· Convert the emails, their attachments and most (98%) of any common electronic document to:
- Delimited text file, including all meta data available, for upload to retrieval system
- TIF image of document, as if it had been scanned.
- Full-text of textual documents
- Choose emails (with or without attachments) and/or electronic documents within a specific folder on the client network designated as storage for such;
- "Point and Click" and /or poll the folder for available files to convert
- Custom programming to include electronic bates labeling and import into client's corporate retrieval system
|
| Time Frame |
Implementation: One month
Contract Period: On-going, multi-year |
| Culture / Political Environment |
Knowledgeable client requiring faster retrieval of consolidated document collection (both scanned documents, electronic documents and email). Excellent cooperation between client operations and IT department; supportive of concept and AmDoc as service provider.
Previous process involved searching email / e-document repositories for significant documents; printing to paper; scanning and re-indexing for inclusion in retrieval system. Client had been searching for better solution for several years.
|
| Financial Issues |
Reduced "E-to-P-to-E" conversion costs by 50+%. Decreased delivery time from one month to five days. |
| Challenges |
- Quick implementation.
- Software vendor did not have an "off-the-shelf" product; required new methodology as an on-site implementation.
|
| Accomplishments |
- AmDoc researched and located developer willing to provide an on-site solution; coordinated and implemented system within four months.
- Reduced client's per page cost by over 50% due to electronic conversion· Dramatically reduced the number of steps involved processing documents
|
| Best Part of Project |
Coordinating new process effort between software vendor, client and AmDoc.
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