1. 1. Outsource all litigation support to a full-service litigation support provider
2. Eliminate inside department and focus on core business issues
3. Reduce overall litigation support costs

Full service litigation support over four year contract term

Scanned over four million pages with objective and subjective coding of approximately two million documents.

Dual platform support (MAC and PC)

Maintenance of electronic and paper repositories

Sophisticated, knowledgeable users faced with new corporate culture and need to reduce costs while maintaining high level of responsiveness.

Client needed to reduce overhead costs of in-house litigation support department. 119 employees supported a national effort for the legal department.

AmDoc acquired the facility, network, hardware and software, and hired the client's former employees to perform the work. Introducing streamlined practices, over 100% improvement in throughput was achieved within three months. Client costs were reduced by offering a "per-unit" price rather than hourly task costs.

Processed more work product in first six months than in-house department processed in previous years, at 50% of the cost

Assisted client in re-engineering the litigation support process