Karen Unger founded American Document Management in 1990. The firm functioned primarily as a consulting practice and software development company for three and a half years. Among Ms. Unger's projects was the development of a nationwide patient demographics system for a health care client, a client services tracking database and project management of a major litigation project utilizing a sophisticated imaging system.
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2007
Computer Forensics
Electronic Discovery
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2007 is a year of added capabilities as AmDoc expands its computer forensics and electronic discovery offerings. In response to the massive explosion of data, AmDoc’s main goal is to efficiently link mission critical information to individuals, groups and corporations in the new economy. AmDoc’s latest endeavor in computer forensics will change the document management industry and the way companies do business with their clients. Karen Unger became the world’s 739th Certified Computer Examiner. In addition, AmDoc hired a former US Secret Service Agent as a Senior Investigator within our electronic discovery and computer forensics division. |
2004
High Tech Legal Photocopy Service Offered |
Late in 2004 AmDoc initiated a high tech solution to legal photocopying needs to clients and prospective firms. The new service (Copy Plus) offers scanning, electronic Bates numbering, file folder indexing, CD publishing and printing in one package. |
2004
First Florida Prime Vendor Agreement Signed |
AmDoc signed a prime vendor agreement with a large Florida based law firm with five offices. The company now provides litigation support and legal photocopying services for the firm in Miami, Fort Lauderdale, Boca Raton and Orlando. |
2003
Relocation of Corporate HQ to Florida |
In 2003, AmDoc relocated its corporate headquarters to Fort Lauderdale, Florida and opened a new production facility as well. The business and legal community enthusiastically welcomed the company which resulted in several new clients. |
2002
Fax Server (Forms) |
AmDoc added Fax Server capabilities to its forms processing services. Clients - and their delegates - send forms to AmDoc via fax. These forms are processed just as if AmDoc scanned the form. This process reduces the time required for processing, as well as reduces the cost required. |
2001
Electronic Discovery / Electronic Document Conversion |
2001 saw the addition of electronic document discovery to AmDoc's capabilities. E-mail and electronic documents are converted automatically into images, coding/indexing records and full-text for inclusion in a client's retrieval system. This process is both quicker and more economical than the manual process previously utilized. |
2000
Hosted On-line Document Retrieval |
In January, 2000, American Document Management added web-based retrieval to its capabilities. AmDoc's hosted retrieval via an application service provider (ASP) model was chosen by an international financial services company. AmDoc provides daily credit card processing via scanning, indexing and loading to the retrieval system. This has reduced a turnaround time from 3½ weeks to less than two days - and provides the client's service representatives access to applications, sales memoranda and collateral documentation via a web browser. Documents are on-line 24 hours a day, from anywhere. |
2000
Forms Processing
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AmDoc added the capability of utilizing specialized software to process information contained on standardized forms.
Included in the service:
- Forms design
- Forms scanning
- data extraction, including handprint, check box, checksum, math on key fields
- Data validation
- Customized forms
- follow-up compliance / non-compliance reports for clients
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1998
Court-Appointed Repository Management / Litigation Support |
A two-year, on-site litigation project began in 1998 in Nashville, Tennessee. AmDoc functioned as a court-appointed repository manager. Documents were coordinated between both plaintiff and defense - including privilege restrictions. Over twenty-million pages of documents were handled over a period of two years. |
1998
Repository Management |
One of our larger clients had a multi-million page, multi-thousand box document repository. Previously under the management of a national competitor, in 1998, the client requested AmDoc to take over the day-to-day management of its library, box tracking and copy center processes. AmDoc provides management, copy personnel, repository personnel and processes. |
1996
Acquire Competitor |
In 1996, AmDoc acquired the litigation support division of a competitor and expanding its marketing presence on the East Coast, Southeast and the Midwest. As part of this acquisition, AmDoc added additional capabilities in imaging, PDF conversion and automated data capture at the time of scanning. |
1995
Travel Team
On-Site Document Capture |
AmDoc's first major on-site document capture project occurred in 1995. AmDoc personnel stepped in when another imaging service failed to deliver on time. Within three days, AmDoc personnel and equipment were on-site in Tulsa, Oklahoma, organizing, imaging and coding documents in a hostile (working inside an opposing firm's offices) discovery environment. |
1994
First Outsourcing Services |
In 1994, AmDoc was chosen to take over the litigation support department by one of its clients - a leading provider of accounting services worldwide. As a part of this transaction, the firm opened a 26,000 square foot production facility in Delaware, hired a large number of the client's former employees and moved its corporate headquarters to the Northeast. Thereafter, the one-million-pages-processed milestone was passed! |
1992
Opened First Production Center
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In 1992, AmDoc expanded its service offerings to include automated litigation support and imaging conversion services. The firm began to offer full-service litigation support services, imaging conversion, text conversion, OCR, CD-ROM publishing, consulting and facilities management (outsourcing) services. |
