AmDoc Blue Small AmDoc Technology News
                         
www.AmDoc.com               Summer 2007

In This Issue
Your e-Documents: Today's Paperless Reality
Did You Know: Solving the Metadata Mystery
Tech 101: Connecting Patients with Families Through Technology
Karen's Corner: America's Small Business Leaders
Inside AmDoc: Indianapolis Repository
In The News: Awards, Articles & Events
Ask Freddie: e-Forensics & e-Discovery Q&A
Pocket FED: e-Forensics & e-Discovery Terminology
About AmDoc

CellphoneBag
Ted Manser
Account Executive

Have a question regarding a case? 
 
Request a call
with a consultant
(954) 462-5400 ext. 129
 

Critical Decisions for Successful E-Discovery

2 ppl w laptop

Free Webcast
 
October 24
1pm-2pm EDT
 
 
Learning Objectives:
- Understand the difference between computer forensics and electronic discovery
 
- Identify critical collection decisions when handling electronically stored information (ESI)
 
- Familiarization with processing choices for effective cost and time control
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Welcome to the summer issue of AmDoc Technology News. We are excited to announce that 2 members of the AmDoc team have recently been awarded renown forensics certifications.

2007 Karen Ed Certificates

Karen Unger, President/CEO, was awarded the prestigious Certified Computer Examiner Certificate from the International Society of Forensic Computer Examiners.  Fewer than 800 have been awarded worldwide!

Eduardo Castro, Technology Team Manager, was awarded the AccessData Certified Examiner (ACE) Certification. AccessData is one of the top approved forensics software toolkit utilized in the US court system.
Your e-Documents:  Today's Paperless Reality
By: Ted Manser, Account Executive
 
Paper
There is little chance for a true paperless society in the near future because people still prefer to print out their electronic documents or articles - most people prefer to touch and see documents physically.
 
The paperless office is an idealized office in which paper is absent because all information is stored and transferred electronically. With the ever-expanding application of computers into business areas as diverse as accounting, desktop publishing, billing, mail, and scheduling, it seemed in the early 80s that the real paperless office was just around the corner.
 
Ironically, just the opposite has transpired. The ease with which computers enable people to print all sorts of documents has created a flood of new paper.*

How to Reduce Paper Waste at the Office**

-Review and modify documents on the screen. Minimize the number of hard copies and paper drafts you make.

-For larger documents, use smaller font sizes 

-If your printer uses a test or banner page whenever it is turned on or is printing a document, disable this feature.

-Before recycling paper that has print on only one side, set it aside to use later, either in printing drafts or for scrap paper.

-Make double-sided prints or copies whenever possible.

-When documents must be shared within an office, try circulating them instead of making a copy for each person.

-To eliminate the need for hard copy, send faxes directly from your computer.

-Avoid needless printing of E-mail messages.

*http://www.webopedia.com/TERM/P/paperless_office.html

To schedule a complimentary consultation contact: Ted Manser, tmanser@amdocupdate.com - (954) 462-5400 X 129

Did You Know: Solving the Metadata Mystery

By: Tonya Van Rooyen
 
CellphoneBagHave you ever wondered - What exactly is metadata?
 
Think of metadata as a document's hidden "profile". Everything that is associated to a document can be found in its metadata.
 
How then do I produce my electronic documents? More often than not, many people think it is acceptable to simply make a "copy" of their hard drives, CDs or emails. However, this is not the case. Remember when you access or copy documents you are changing the documents metadata. It is very important to collect electronic documents in a "legally defensible" manner. The best practice is to first call your electronic discovery professional and consult with them on what steps should be taken.  Electronic discovery ranges from simply gathering emails from an individual computer to collecting entire networks. Many times a trained IT department can properly collect information but for the more complex, large collections an electronic discovery professional is the most secure option.
 
Remember - the more educated the firm the more successful the outcome.
 
Tonya Van Rooyen was an Account Executive with American Document Management.  She recently relocated to Nebraska and is currently employed in the Ethanol Industry. 
Tech 101: Connecting Patients with Families Through Technology

Caring Bridge Logo

Millions of people are diagnosed with life-changing illnesses each year.  One of the silent battles they and their families face, is how to stay connected to family and friends during this difficult time.

CaringBridge, www.caringbridge.org, is the original web site that offers free personalized web sites to those who need a way to communicate with family and friends during an illness.

61,000 websites have been created, receiving nearly 425 million visits and over 9 million messages have been posted by friends and family of individuals during significant life events.  Recently, a friend of a friend had a very serious accident, resulting in extreme spinal injuries.  The Caring Bridge site allowed her family to post daily updates on what was going on. 

The power of the internet is oftentimes misunderstood and criticized.  Sometimes this is legitimate - sometimes it comes from fear and unfamiliarity.   It is important to recognize and encourage the efforts of those who use technology to help others.

Check it out - and remember this wonderful site if you ever need it!
 

Karen's Corner: America's Small Business Leaders

By Karen Unger, CCE, President / CEO
  2007 Karen Photo
Would you have more confidence in a military commander, a CEO of a fortune 500 company, a pastor of a church, or the president of a small business?
 
And the winner is...
 
(drum roll)
 
The Small Business
 
In February Harrison Poll, one of the longest running independent opinion polls in the United States, conducted research to measure the confidence level of U.S. adults' in the leaders of public and private organizations. Over half of the respondents selected "I have a great deal of confidence in leaders of small business" followed by the military with a 46% confidence level.  Moreover, measuring the impact of small firms to economic growth is equally important as measuring confidence levels.  According to the US Small Business Administration small firms, defined by organizations that employee less than 500,  represent 99.7% of all employer firms, employee half of all private sector employees, and produce more than 50% of the national non-farm gross domestic product (GDP).
 
During the boom era of the roaring twenties the late President Calvin Coolidge proclaimed "The Business of America is Business".  The face of industrialized America was and still is the small business and I would like to thank you for your continued support of small business leaders!
 
How does your institution stack up?
 
Confidence level of leaders in public/ private Institutions

Institutions

Great Deal

Only Some

Hardly Any

Not Sure

Small business

54%

42%

3%

1%

The military

46%

33%

19%

1%

Major educational institutions

37%

50%

12%

1%

Medicine

37%

45%

17%

1%

Organized religion

27%

45%

25%

3%

The U.S. Supreme Court

27%

54%

17%

2%

Public schools

22%

50%

27%

1%

The White House

22%

34%

44%

1%

The courts & justice system

21%

52%

26%

1%

Television news

20%

54%

25%

1%

Wall Street

17%

51%

24%

7%

Major companies

16%

58%

25%

1%

Organized labor

15%

49%

31%

5%

Law firms

13%

54%

30%

2%

The press

12%

49%

38%

1%

Congress

10%

53%

36%

1%

Source & Methodology: The Harris Poll was conducted by telephone within the U.S. between Feb. 6-12, 2007 among a nationwide cross section of 1,013 adults
 
Inside AmDoc: Indianapolis Repository
By: Nicholas Perry, AmDoc Repositorian

Repo Team

Top left is Amy Castillo.
Starting from the left to the far right: Melissa Sodrel, Sarah Risk, Nicholas Perry, Tracey Swallows, Brett Patterson
 
 

"Coming in to work everyday is much less stressful knowing that you have your team, your family, to help you through the day"
 
Everyday I see my fellow repositorians going the extra mile.  My colleagues amaze me when they coordinate two-hundred and thirty boxes inside the AmDoc van efficiently.  They amaze me by coming to work on days off for training, or to assist co-workers when their workload is overflowing.  Most of all they amaze me by constantly finding ways to make work-life better, easier and more sufficient.  
 

I want to highlight the entire repository.  If a colleague doesn't know how to do something, there is always someone willing to teach them.  There is always someone willing to help even if they are hounded with other work.  I feel privileged to be a part of such a strong group and I would like to honor the team work, the commitment and the excellence of the repo staff.  

In The News

 
Speaking Engagements
Critical Decisions for Successful E-Discovery: Webcast (Online Seminar): Wednesday, October 24: 1pm - 2pm EDT.  Cost $0 - Click here to register
 
January 2008: E-Discovery Seminar- Location: Nova Southeastern University- More information will be available in the Fall newsletter.
 
Awards
2007 International Society of Forensic Computer Examiners, Certified Computer Examiner - Karen Unger, CCE
 
 
2007 ACE Computer Forensics Certification - Eduardo Castro
 
2007 South Florida Business Journal Technology Awards - Pinnacle, Winner
 
"A FUNNY THING HAPPENED AT THE TECHNOLOGY AWARDS
 
The evening proved to be an extraordinary night of fun and networking as we celebrated the accomplishments of South Florida's leading technology firms, CEO's and CIO's. 
 
Congratulations to you and your team on this great honor!"
Lenny Chesal
Executive Vice President of Sales and CMO
Host.net 
 
Articles
 
 
 
To schedule a CLE credited presentation at your firm please contact: Janice Darmody at jdarmody@amdocupdate.com

Ask Freddie

Askfreddie
Can my internal IT staff conduct an investigation and extract electronic evidence?
Shanna M. 
Dear Shanna,
While technically possible there is a high degree of liability.  You must consider that this evidence may end up in court and your IT staff must be prepared to testify on the process used.

Submit your question at jdarmody@amdocupdate.com

Pocket FED


 
Man Holding palmPocket FED stands for e-Forensics and Electronic Discovery.  AmDoc regularly showcases a different technology, e-forensics or e-discovery term via e-mail.
 
Click here if you would like to keep up-to-date with the terminology used in this growing and exciting field.
 
 
Fragmented Data
Live data that has been disseminated and stored in multiple areas on a single hard drive or disk.
 
Photo Credit: Bizior
About AmDoc
 
American Document Management (AmDoc) specializes in the electronic management, discovery and retrieval of business documents.  Our mission is to provide clients with the highest quality, most effective methods that enable them to access, share and manage their documents, whether they are in paper or electronic format.

To arrange for a complimentary consultation call Ted Manser at 954-462-5400 ext. 129, or e-mail TManser@AmDocupdate.com

Thank you for reading the Summer 2007 issue of AmDoc Technology News!
 
We welcome your ideas, suggestions and comments.  If there are any articles you would like to read, or features you would like to see please do not hesitate to contact me.

Sincerely,
Janice M. Darmody
American Document Management
954-462-5400 ext 102