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Case Studies

Case Study: Corporate Legal Department

 

Project Manage corporate litigation support / eDiscovery services for Fortune 500 firm
Client's Goals
Automate clients litigation support process with latest technology
Reduce internal costs by partnering with outside lit support vendor
Coordinate multiple outside counsel activities through automation 
Keep up with options for eDiscovery and automation
Size / Type Project Full Litigation Support (including imaging, repository management, paralegal tasks, expert level redacting, project management services and trial preparation)
Processing : 12 million pages
Manage On-Line Repository : 14 million pages (additional) 
Technical Issues Custom Interface programming for enterprise-wide document management system in order to provide the images, data and text for litigation support
Outside counsel document review facility at AmDoc facility
Develop system to track documents produced to courts and opposing counsel.
Culture
  • International organization with centralized IT / records management and legal processes
  • Knowledgeable client with extensive technical experience
  • Supportive IT department
Time Frame
Implementation:   Setup office, recruited and trained initial personnel and implement hardware / software and network in 30 days
First / Test Batch Delivery:   Three months
Project Time Frames:   Varies from three months to five years (start to current date,'); take over management of project that has been ongoing for eleven years.
Contract Period:   Multi-year contract 
Financial Info Significant reduction in cost with higher level of service than previous vendor 
Challenges
  • High level of security required: separate network; all personnel screened through security process; separate repository and scanning stations.
  • Develop consistent process for client across all projects rather than reinventing database, processes and handling procedures for each new case.  
Accomplishments
  • Develop expert-level redaction team to work side-by-side with attorneys
  • Implement new retrieval system
  • Expansion from one project with one client manager to 35 projects supervised by four client managers and three client IT liaisons. 
Best part of project Developing partnership with client to develop topnotch litigation support program, reduce their previous costs and streamline client's activities to produce higher quality information.