Case Study: Corporate Regulatory Department
| Project |
Scanning / Indexing compliance documents |
| Client's Goals |
- Quicker turnaround for imaging and indexing
- Lowering department overhead
- Meeting federal compliance guidelines for electronic filing for product approval
|
| Size / Type Project |
375,000 pages |
| Technical Issues |
Coordination of documents scanned and indexed at client facility with those processed at AmDoc |
| Time Frame |
Open, ongoing project period |
| Culture |
-
Supplementing in-house imaging with AmDoc overflow processing
-
Matching in-house imaging specifications
-
Meeting strict federal processing guidelines
-
Strict security guidelines
|
| Financial Info |
Per unit pricing |
| Challenges |
- New communications methodology within client department
- Documenting current procedures previously undocumented and inconsistent
|
| Accomplishments |
- Delivering on-time / on-budget
- Streamlined process of both in-house and outsourced procedure
- Documentation of current and future processes
- Quick turnaround demands met or exceeded in tight deadline situations.
|
| Best part of project |
Client sent a large box of documents late on a Friday afternoon, and needed it delivered by the following Monday morning. AmDoc staff was able to image, index, export and deliver the box's images and data four hours after receiving the box - finishing well under the client deadline. |
